Question & Answers

Your Fyne kit includes the reusable Micro-Infusion device, single-use sterile heads tipped with 24-karat gold-plated touchpoints, and our serum ampoules formulated specifically for use with the device.

Each session uses one fresh sterile head and one serum ampoule. The device itself is reusable — only the heads and serums are consumable.

The touchpoints on each Fyne head are plated with 24-karat gold. Gold is hypoallergenic, corrosion-resistant, and gentle on the skin — which is why it's the standard for high-end at-home and in-clinic micro-infusion tools.

Combined with the ultra-fine touchpoint design (thinner than a human hair), the result is a sensation most users describe as virtually painless.

Our serums are formulated specifically for use with the Fyne device — fragrance-free, pH-balanced, and built around skin-supporting actives like hyaluronic acid, peptides, and collagen-supporting ingredients.

The full ingredient list (INCI) is published on each product page. Always review it if you have known sensitivities.

We strongly recommend using only Fyne serums with the device. Here's why: most skincare serums on the market are formulated for surface application — they may contain fragrances, essential oils, alcohols, or preservatives that are gentle on the surface but can cause irritation when applied through the micro-channels.

Fyne serums are engineered for this delivery method specifically, with no fragrance and a low-irritation profile.

No. Fyne products are cruelty-free. We do not test on animals, and we do not work with suppliers who do.

Micro-infusion is a two-step delivery method that combines ultra-fine touchpoints with a built-in serum chamber. The touchpoints create tiny, invisible channels on the skin's surface, and the serum is delivered through the device at the same time — so actives reach beyond the outermost layer of skin where surface-applied serums typically stop.

Up until recently, this kind of treatment was performed only in clinics. Fyne is designed to bring an at-home version of that experience to your bathroom counter.

Three differences matter:

• Stamp vs. drag. Derma-rollers drag across the skin at inconsistent angles, which can create uneven micro-channels and increase irritation. Fyne uses a perpendicular stamping motion for cleaner, more consistent application.
• Integrated delivery. With a roller you roll first and apply serum after — and hope it absorbs. Fyne delivers the serum through the device while the channels are open.
• Sterile single-use heads. Each Fyne head is sealed and used once, reducing contamination risk compared to a roller you reuse for weeks.

Fyne is inspired by in-clinic micro-infusion but is designed for at-home use. The touchpoints are shorter and the experience is gentler, which is what makes it safe to use yourself without professional supervision.

It's not a replacement for medical procedures performed by a licensed dermatologist or aesthetician — it's an at-home alternative, designed to support your routine between appointments or as a standalone treatment.

The Fyne device is designed to deliver serum through the micro-channels created by the touchpoints, helping actives move past the surface barrier where topical serums typically remain. Combined with the device's stamping motion, this supports more even application of the serum than rubbing it in by hand.

The touchpoints are plated in 24-karat gold for three practical reasons: gold is hypoallergenic (lower risk of metal sensitivity), naturally corrosion-resistant, and known for its gentle interaction with skin. Most premium at-home and in-clinic micro-infusion devices use gold for the same reasons.

The full step-by-step:

• Prep: Cleanse your face thoroughly. Pat dry with a clean towel. Wash your hands.
• Load: Twist open the chamber, fill it with one serum ampoule, and twist on a sterile head.
• Prime: Hold the device upside down for 1–2 minutes to let the serum reach the touchpoints.
• Stamp: Starting at the center of your face and working outward, gently press the device onto your skin with light pressure. Overlap each stamp by about 50%. Pass over each area 2–3 times.
• Finish: Pat any remaining serum onto your face and neck. Twist off the used head with the lid attached and dispose of it safely.

The whole session takes about 5 minutes.

For most people, every 1–2 weeks is the sweet spot. This gives your skin time to rest and respond between sessions.

Don't stamp more often than once a week unless directed by a professional — more is not better, and can lead to irritation or sensitivity.

Most users describe the sensation as virtually painless — a light tingling or minor pricking that fades within seconds. The touchpoints are ultra-fine (thinner than a strand of hair), which is what keeps it comfortable.

If a section of your face feels too sensitive, it's okay to skip it. Always start with the lightest pressure and adjust from there.

A few quick fixes:

• Make sure the serum is sitting at the head end of the device — tilt your head back slightly or angle the device upward to help the serum flow.
• Try loosening the head a tiny amount to allow airflow (but not so much that serum leaks).
• Confirm you let the device sit upside down for the full 1–2 minutes during priming.

Around the eyes: Yes, but go gently. Stay above the orbital bone, use very light pressure, and do only one pass. Never stamp on the eyelids themselves.

On the neck: Yes. The neck is one of the most common areas customers use Fyne on. Apply the same technique you use on your face.

Avoid the lips, any active breakouts, or any broken skin.

No. Each serum ampoule is single-use and designed for one treatment. Once opened, the serum is no longer sterile and should not be saved.

If you have serum left over after stamping, pat it onto your face and neck by hand. Don't try to save it.

After each session:

• Twist off the used head with the lid attached and dispose of it safely.
• Rinse the chamber with water and a gentle, fragrance-free cleanser.
• Let the device air-dry completely on a clean surface before putting it away.
• Before your next session, twist on a fresh sterile head — with clean hands, and without removing the head's protective cap until you're ready to stamp.

Each sterile head is intended for a single use. Once used, the touchpoints are no longer sharp or sterile and should be safely disposed of and replaced with a fresh head for your next session.

This is the same approach used in professional settings, and it's what allows the device to deliver consistent results without the contamination risk of reusable touchpoints.

After your session, your skin will be more absorbent and more sensitive than usual. For the next 12–24 hours:

• Stick to gentle, fragrance-free products only
• Skip makeup, active ingredients (retinol, acids, vitamin C), and exfoliants
• Avoid direct sun exposure, saunas, swimming pools, and intense workouts
• Apply broad-spectrum SPF the next morning

We recommend stamping in the evening, before bed.

Fyne is designed to be gentle enough for most skin types, including sensitive skin. The ultra-fine touchpoints minimize irritation, and our serums are fragrance-free and formulated with a low-irritation profile.

That said, sensitive skin reacts differently to every new product. We always recommend a patch test on a small, less visible area of skin before your first full session, and starting with the lightest pressure.

Yes. Fyne is designed to be safe for all skin tones. The touchpoints work the same way regardless of pigmentation.

If you have a history of post-inflammatory hyperpigmentation or keloid scarring, please consult a dermatologist before use.

Don't use the Fyne device if you:

• Are pregnant or breastfeeding
• Have active acne, open wounds, eczema, rosacea flare-ups, cold sores, or sunburn in the treatment area
• Have a history of keloid scarring, hemophilia, or any bleeding disorder
• Are currently taking blood-thinning medication, or have used isotretinoin (Accutane) within the past 6 months
• Have had laser treatments, fillers, chemical peels, or other cosmetic procedures in the area recently — wait at least 2 weeks, and consult your provider
• Have used retinoids, AHAs, BHAs, or strong exfoliants in the last 48 hours

If you're unsure whether Fyne is right for you, consult a qualified healthcare professional before use.

Yes — always patch test before your first session and any time you introduce a new serum. Stamp a small, less visible area (like behind the ear or along the jawline) and wait 24 hours to see how your skin responds. If you see redness, swelling, or irritation that doesn't fade, discontinue use.

No. The Fyne device is intended for personal, single-user use only. Even with fresh sterile heads, the chamber and body of the device are not designed to be shared between people. Sharing personal-care devices like this is a hygiene risk we can't recommend.

Every skin is different, so we can't promise a specific timeline. Many customers report seeing a fresher, more radiant look in the days following a session, with continued visible improvements as they keep using Fyne consistently.

Consistency matters more than intensity — stamping every 1–2 weeks for several months supports better outcomes than doing it more often for a short period.

Yes. Fyne is designed to enhance the routine you already have — not replace it. On non-treatment days, continue with your usual cleanser, moisturizer, and SPF.

On the day of your session and the following 12–24 hours, pause active ingredients (retinol, acids, vitamin C, strong exfoliants) and stick to gentle, fragrance-free products.

Fyne is a popular choice the day or two before an event — many users find their skin looks brighter and feels smoother after a session. We'd recommend stamping 2 days before any photo-worthy event, not the day-of, to give your skin time to settle.

Yes. Fyne is suitable for any adult skin, regardless of gender. Many of our customers are men using it on the face and neck.